> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.finst.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I forgot my username/PIN code. What do I do now?

Your username corresponds to the email address you registered with. In case you forgot your PIN code, please send us an email at support@finst.com from the email address linked to your account.