> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.finst.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# My withdrawal has not yet arrived on my bank account. What can I do?

If you have requested a withdrawal for more than 3 full working days (excluding weekend) and it has not yet arrived on your bank account, please contact our [customer support](https://help.finst.com/en/article/how-can-i-contact-the-customer-service-d4gbak/).