How can I file a formal complaint?
We're sorry to hear that you have experienced an issue with our services. We strive to provide you with the best possible experience and we take your feedback very seriously. If you have already contacted our customer support and feel like your issue has not been adequately resolved, you can submit a formal complaint. Our independent complaints officer will make sure a response is provided to you in accordance with our complaints policy. Please note: that formal complaints can only be submiFeaturedHow can I contact the customer service?
Our customer service is comprised of crypto experts which can be reached between Monday-Friday and 9h00 to 17h00. You can contact us by: Live chat E-mail: support@finst.com Phone: +31 (0)2 02 41 71 61Some readers