• How to recognize a potential cryptocurrency scam or fraud?

  Online fraud is globally on the rise and unfortunately, there are also many scams and frauds scheme active in the world of cryptocurrencies. As a rule of thumb, when something looks too good to be true, it often is too good to be true. Examples of this are websites or services offering exceptional returns or other investment opportunities that are unrealistic. Always be skeptical and suspicious if you are approached by any third party asking you to send cryptocurrencies. Moreover, bewareFeatured

• Does Finst offer Two-Factor Authentication (2FA)?

  Summary Two-Factor Authentication is enabled by default at Finst already during the registration. We use the best security standards to protect customers and their assets, this includes device pairing and email + SMS verification for every new device used for log in. Additionally to login to the web app (https://app.finst.com/identity/login) customers can scan the QR code with the app - just like major banks in The Netherlands. This way, only the owner of the phone can ever access the accouPopular

• How can I make my account even more secure?

  For maximum safety, Two-Factors Authentication is always enabled on your account. However, to protect your account even further, we recommend you to never share your PIN code, access to your email or to the device which is paired with your Finst account.Few readers

• If something happens to Finst, are my investments protected?

  Yes. We use a fully segregated structure, which means that in the unlikely event where something would happen to Finst, your investments would always remain safe as they are not held on our balance sheet.Few readers

• Is the email I received really from Finst?

  If you encounter an email that you suspect is fraudulent or does not come from Finst, please do not click on any link or attachment and inform our customer support without delay. All our emails are sent from addresses ending with @finst.com so if you notice a sender’s address with a different domain, this means it has not been sent by us. Moreover, we will never ask for your account password in any way.Few readers

• Are my data safe?

  Yes, we treat your data just like your investments – with maximum safety. All your data are encrypted, and we never sell them to any third party whatsoever. For more information, please read our Privacy PolicyFew readers

• Is Finst regulated?

  Yes, Finst is based in The Netherlands and registered with the Dutch Central Bank as a Crypto Service Provider under registration number R189158.Few readers

• Are my cryptocurrency investments safe with Finst?

  Yes. Your cryptocurrencies are stored with Fireblocks, one of the world’s leading wallet management providers. Fireblocks uses Multi-Party Computation (MPC) technology and other highly secure protocols to ensure maximum safety for all your investments. For more information about our safety measures, please click here.Few readers

• How do you hold and protect my money?

  Your money is kept safe at Bunq, one of the largest regulated banks in The Netherlands.Few readers

• Is the platform secure?

  Safety is our absolute priority. Our platform uses state-of-the-art safety measures such as PIN code, biometric protection, device pairing and data encryption. We also use Google Cloud in Europe to ensure maximum availability and data protection.Few readers

• Do you sell my data to third parties?

  No, we don’t, and never will.Few readers

• Do you lend my assets to third parties?

  No, unlike other platforms, at Finst we never use or lend the assets of our clients for any reason whatsoever. This way, we ensure maximum security for your assets at all times.Few readers

• Does Finst publish its Proof of Reserves?

  Yes, Finst is the first and only Dutch cryptocurrency platform to have successfully released an extensive Proof of Reserves verified by a reputable and independent audit firm. To view our Proof of Reserves, please click here.Few readers