• How do I login to my account?

  To login to your account on a desktop, please click on the "Login" button located on the top right corner of our website. For safety reasons, you will be required to scan a QR code from your paired smartphone. If you prefer to use our platform on mobile, we invite you to download our free mobile app available on App store or Play Store (https://play.google.com/store/apps/details?id=com.fFew readers

• How can I view and update my personal information?

  You can view and update your personal information under “Account” in your account personal settings. Please note that for safety reasons, some information cannot be edited (i.e. your legal name) and some other can only be edited upon request to our customer support.Few readers

• How do I close my account?

  We are sorry to hear that you are considering closing your Finst account. In case you experience any dissatisfaction, our customer service would be happy to help you find an adequate solution to your problem. In case you still wish to close your account, please ensure that all funds have been withdrawn from your account and send us an email at support@finst.com from the email address linked to your Finst account. Your request will be processed within a few working days.Few readers

• I forgot my username/PIN code. What do I do now?

  Your username corresponds to the email address you registered with. In case you forgot your PIN code, please send us an email at support@finst.com from the email address linked to your account.Few readers

• Can a third party manage my account on my behalf?

  For safety and regulatory reasons, it is not allowed to let anyone else than yourself manage your Finst account.Few readers

• How can I change my email address?

  If you wish to change the email address linked to your Finst account, please send us an email at support@finst.com from the email address linked to your account.Few readers

• How can I change my phone number?

  If you wish to change the phone number linked to your Finst account, please send us an email at support@finst.com from the email address linked to your account.Few readers