EUR deposits/withdrawals

• How can I withdraw funds from my account?

  You can withdraw funds from your Finst account by clicking the “Deposits/Withdrawals” button available on our platform. We do not impose any minimum amount nor charge any fees for withdrawals.Some readers

• Which payment methods are supported by Finst?

  We are constantly looking to provide as many payment methods as possible. At this moment, we support iDEAL, Bancontact and instant SEPA bank transfers (EUR only). Our teams are working hard to ensure additional payment methods will be added soon.Some readers

• How long does it take for a deposit to be credited on my account?

  If you use iDEAL to deposit funds, they will be instantly credited to your account so you can start investing right away. If you are using bank transfers, the funds will be credited to your account within 3 business days. Don’t worry, you will receive a notification by email as soon as your deposit has been credited to your account.Some readers

• Is there any minimum deposit/withdrawal amount?

  Our platform is designed for everyone, which is why there is no minimum deposit or withdrawal amount. You can therefore deposit or withdraw any amount you would like, without any fees.Some readers

• My withdrawal has not yet arrived on my bank account. What can I do?

  If you have requested a withdrawal for more than 3 full working days (excluding weekend) and it has not yet arrived on your bank account, please contact our customer support.Few readers

• How can I deposit funds on my account?

  We currently support payment methods such as iDEAL and SEPA bank transfer. To deposit funds to your account, please click on the “Deposit/Withdrawal” button located in the trading platform and follow the instructions. If you would like to deposit funds through bank transfer, please ensure that your funds are always sent in EUR using the unique payment description that can be found in your account. We do not impose any minimum deposit amount and do not charge any fees for deposits or withdrawals.Few readers

• How long does it take for a withdrawal to be processed?

  In general, EUR withdrawals will be received on your bank account within a few hours. However, depending on your bank, this may take up to 2 working days.Few readers

• Which currencies can I use to deposit on my account?

  The only currency supported for deposits and withdrawals at this moment is EUR. Please note that in case you sent a bank transfer in a different currency by mistake, external banking fees may be charged and deducted from the amount of your deposit and such deposit may be returned to your bank account.Few readers

• What should I do in case I deposited funds from a bank account which is not held in my name?

  If you made a bank transfer to your Finst account from a bank account which is not held in your name, the funds will be returned automatically to this bank account. Please note that this may take up to one week.Few readers

• Are there any fees to deposit/withdraw funds to/from my account?

  No, deposits and withdrawals are completely free at Finst, without any minimum amount.Few readers

• Can I withdraw my funds at any time?

  Yes, it’s your money, so you can withdraw your available funds at any point in time without any fees.Few readers

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Cryptocurrency deposits/withdrawals

• How to withdraw (send) cryptocurrencies to an external wallet?

  Finst supports withdrawals for a large selection of cryptocurrencies. It is possible to send your crypto to different exchanges or personal wallets. Please note that, due to laws and regulations, it is only possible to transfer cryptocurrencies to a wallet address that belongs to you. Before you can withdraw cryptocurrencies, you need to whitelist an external wallet address and add it to your address book from the seFeatured

• How do I verify an external wallet address?

  To comply with the Travel Rule regulation, we may require you to perform a one-time wallet address verification when depositing or withdrawing cryptocurrencies to or from your Finst account. We provide several easy and quick methods to verify your external (self-hosted) wallet, such as message signing and uploading screenshots of your external wallet where the mandatory information is visible. You can verify your external (self-hosted) wallet address in your address book or by clicking on the "Featured

• Which cryptocurrencies can I deposit/withdraw at Finst?

  Below is the list of cryptocurrencies for which we currently support deposits and withdrawals and their respective network. To obtain more information about the expected execution time of a cryptocurrency deposit, please click here.Featured

• Can I withdraw cryptocurrencies from my Finst wallet?

  Yes, you can withdraw your cryptocurrencies to other exchanges or your personal wallets. Please note that some cryptocurrencies are in trading-only mode and cannot be deposited or withdrawn at this time. You can find more information about how to withdraw your cryptocurrencies from your Finst wallet here.Featured

• How to deposit cryptocurrencies to my Finst wallet?

  Transferring cryptocurrencies to your Finst wallet is easy and free: Log in to your Finst account and click on the “Deposit” button on the market page Search the crypto you want to deposit and click on it Carefully read the deposit requirements and warnings, and click the copy icon next to your wallet address Paste the address (and other details if applicable) into the platform or wallet from which you want to deposit. Do not type the addresFeatured

• How long does it take to withdraw cryptocurrencies from my Finst wallet?

  In general, a cryptocurrency withdrawal is processed within a few minutes up to a few hours depending on the asset and network. Please note that Finst is not able to influence the execution time of a transaction on the blockchain as this is dependent on the network activity. In some cases, a withdrawal can be delayed due to one of the following reasons. Please note that this list is not exhaustive. Your transaction is waiting for confirmation from the blockchain network (Finst cannot influenPopular

• How long does it take to deposit cryptocurrencies?

  For security reasons and to avoid the risk of double spending, we require cryptocurrency deposits to receive a certain number of confirmations on their respective blockchain before the funds can be credited to your account. In cryptocurrencies, confirmations measure how many blocks have passed since a transaction was added to a certain blockchain. Once a transaction has been included in a mined block, the transaction has received 1 confirmation. With each subsequent block, the number of confirSome readers

• Where can I find my wallet address?

  The cryptocurrencies you own with Finst are not stored on the blockchain in your personal wallet address. The deposit address shown in your account is only used to deposit cryptocurrencies. Important: Because every cryptocurrency has its own network, you need a different deposit address for every cryptocurrency. For instance, you should never send Bitcoin to your Bitcoin Cash wallet address as this will result in losing your Bitcoin. You can find your personal deposit address for every sSome readers

• Are there any (blockchain) fees to withdraw cryptocurrencies?

  Cryptocurrency withdrawals incur a dynamic fee, which covers the network fee charged by the blockchain protocol depending on the network used for your transfer as well as our costs for operating this service. The withdrawal fee is deducted from the amount of your transaction, which means that you always receive slightly less than you transfer. The amount of the fee is dynamically updated based on the activity on a particular blockchain and is indicated on the confirmation screen. Once your transFew readers

• Which network should I use to deposit cryptocurrencies?

  Each cryptocurrency operates on a specific network. Some exchanges and wallets have introduced the capability to support multiple networks for individual cryptocurrencies. This is not the case at Finst. To prevent confusion regarding the correct network to be used when depositing to your Finst wallet, Finst currently only supports one network for each cryptocurrency. The full list of supported cryptocurrencies and their respective network can be found here (/en/article/which-cryptocurrencieFew readers

• Can I deposit cryptocurrencies to my Finst wallet?

  Yes, you can deposit cryptocurrencies to your Finst wallet directly from other exchanges or hardware wallets, without any costs. You can find more information about how to deposit cryptocurrencies to your Finst wallet here.Few readers

• Is there a minimum amount for a cryptocurrency withdrawal?

  There is no minimum amount for a cryptocurrency withdrawal. However, the amount of the withdrawal should be at least equal to the estimated withdrawal fee, which is indicated on the confirmation screen.Few readers

• Are there any fees to deposit cryptocurrencies?

  No, depositing cryptocurrencies to your Finst wallet is free.Few readers

• What is a Destination Tag/Memo/Note?

  A Destination Tag/Memo/Note is an additional address feature necessary for identifying a transaction’s recipient beyond a wallet address. For some cryptocurrencies, the tag/memo/note is displayed below your wallet address and is used to determine the individual Finst account a transaction should be credited to. The Tag/Memo/Note is mandatory when depositing cryptocurrencies that use this technology. You must add the correct Tag/Memo/Note when depositing these cryptocurrencies to your Finst wFew readers

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